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Order Tracking And Delivery

What are the different statuses in My Orders?

The order goes through following phases:

  • PLACED: Your order is placed
  • DISPATCHED: Your item has been handed over to the courier company
  • DELIVERED: Your item has been delivered
  • CANCELLED: Your order has been cancelled
  • REVERSED: Your request to return/replace is in process
  • RETURNED: You have returned your item and received refund amount
  • REPLACED: Your replacement request is complete
  • COURIER RETURNED: The item is returned to Warehouse by the courier as undelivered due to anonymous circumstances.

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