Question 1

How can I cancel my Order?

Accepted Answer

You need to email regarding the cancellation at help@chemistsworld.com

Question 2

How can we contact Chemistsworld?

Accepted Answer

You can email all the queries at help@chemistsworld.com

Question 3

What is the ideal time to receive products?

Accepted Answer

You will receive the order within 3-4 days from the date of order.

Question 4

What information do I need to add in my account?

Accepted Answer

Your email, complete address, phone number.

Question 5

What if I made the payment but order was not successful?

Accepted Answer

This situation will be least expected, however if sometime due to heavy traffic or network issues it happens, the team will get back to you within 5 working hours. Else you can contact team via emailing at help@chemistsworld.com

Question 6

What are the modes of payment?

Accepted Answer

There are two options available 1) NetBanking or e wallet. 2)Cash On delivery.

Question 7

What if I received damaged order?

Accepted Answer

We have proper quality assurance team who make sure that every order is packed in appropriate manner. Else you face any trouble contact our team with details provided on website.

Question 8

What are the tentative delivery charges?

Accepted Answer

Delivery charges will be applicable according to the pincode, which can be reviewed at checkout page for all the order below INR 1000. If you chosen COD option for receiving order there will be additional INR 45 charges.

Question 9

How can I track my order placed at website?

Accepted Answer

You will receive a tracking link once the order confirmed on your registered email address with Chemistsworld.

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